If your pet has a problem during surgery hours, please telephone the practice immediately and we will ensure that you are offered an appointment on a priority basis. Please make it clear that the matter is not routine and we will do our utmost to attend to you at the earliest opportunity.

If you have an emergency after 6PM or before 8.30AM then our dedicated emergency service will be on hand.

The Out-of-Hours service for the practice is provided by the Valley Veterinary Hospital located at Gwaelod Y Garth, Cardiff, just off the A470 on the Castell Coch roundabout.

They provide a central hospital emergency service with highly trained and experienced staff on site at all times and vets who work solely with emergency cases.

All Robin Lewis client transfers can choose to use the emergency ambulance service provided by them

For more information on emergency care please visit the V.E.T.S website.

Out-of hours emergency number 02920 001 454